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Returns & Refunds Policy

Hassle Free Returns and Refunds Policy

 

You have the right to return your purchase within 30 days from delivery. Please request for return through Returns Form with order details, you will then receive a returns number that must be specified in the returns package.  Upon receipt of the returns made as per our returns policy, full product price will be refunded back.

 

Goods must be returned in the original packaging complete in as sold condition (e.g, if you have opened the box to examine the product it must have been done so without damaging the packaging or damaging the product in any way) and must be re-packaged as received.

 

Any 'FREE GIFTS' with the products must also be returned.

You must organise the return of the unwanted items at your expense and risk. Returns cannot be accepted without prior authorisation and a returns authorisation number. The returns authorisation is valid for up to 30 days only. Goods sent back without prior returns authorisation will not be accepted.

 

Refunds

 

Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a full inspection of the goods by our Returns department to check for completeness and correct product return.

 

Goods received back complete as NEW and unused and in original box and packaging including all accessories and in a Re-sellable condition will be refunded the full product price. Goods returned back in used, not as in Sold condition will be returned back to you for additional charge.