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Delivery Information

We offer FREE and FAST Mainland UK Delivery on all rugs seen on the website.


The remote Scottish regions, Northern Ireland, Channel Islands, Sicily Isles, Shetlands, Isle of Man and the Isle of Wight will incur a delivery charge of £14.95.


The delivery charges will also appear on the checkout page upon providing the delivery postcode.


Once the order is received, we aim to dispatch the orders on the next working day.  You will receive an email confirmation for dispatch of the order with the 
courier tracking details to track the whereabouts of your parcel and re-schedule or arrange collection as per your convenience. The dispatch and delivery of 
‘Made to Measure’ rugs will vary depending on the size and rug chosen which will be communicated before accepting order.


Delivery will be made using our professional couriers who will ensure that your parcel gets delivered on time and securely.


All deliveries will require a signature. If no one is available at the delivery, a card will be left with contact details for the courier and a response must be made 
within 7 days. Failure to respond to the courier's card will result in your rug being returned to us and an additional postage charge will be incurred.


Terms of Sale

We reserve the right to cancel any order in the event that the goods are unavailable, mis-priced or cleared funds are not received.

Please take into consideration that all the sizes stated are approximate and the colours in product images may appear slightly different depending on the 
resolution and settings of your screen, of which we cannot be held responsible for.


Contact Us:

 If you're experiencing difficulties placing an order, please email our Customer Service team on contact@homelinenstore.co.uk. We aim to respond to your email 
within 24 hours of receipt.
  Alternatively, you can call our friendly customer service representatives on 01706370543.